Virtual Assistant Insurance
Coverage for virtual assistants — protecting against allegations about the work delivered.
What this coverage is intended to address
- ✓Allegations that an error, missed task, or oversight caused a client a financial loss, addressed through professional liability insurance, also called Errors & Omissions (E&O) insurance
- ✓General liability for premises exposures, such as a client injured during an in-person meeting
- ✓Defense costs in the event of a covered claim relating to services provided
- ✓Third-party property damage that may occur during business activities
Coverage products commonly considered
Most virtual assistant operations consider one or more of these coverage types:
Hypothetical claim scenarios
These are hypothetical examples only. Actual coverage depends on the policy form, exclusions, and carrier determination.
- Hypothetically, a client alleges that a missed booking or scheduling error cost them a key contract, and professional liability / E&O coverage is intended to respond in the event of a covered claim.
- Hypothetically, a client trips over a bag at an in-person planning meeting and is injured; general liability coverage may help respond to a premises claim of this kind.
Frequently asked questions
Does a virtual assistant really need professional liability insurance?
Many do, because clients can allege that an administrative error or oversight caused a loss. Professional liability insurance, also called Errors & Omissions (E&O) insurance, is intended to respond to such claims. General liability covers separate premises risks. Terms vary by carrier and state.
I work entirely from home — does general liability still apply?
It mainly matters when you meet clients in person or visit their locations, where general liability is generally intended to respond to slip-and-fall or property-damage claims. The advisory exposure addressed by professional liability / E&O applies to remote work too.
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