Travel Agent Insurance
Coverage considerations for travel agents and advisors who book trips, manage itineraries, and coordinate suppliers for clients.
What this coverage is intended to address
- ✓Professional liability insurance and Errors & Omissions (E&O) insurance are generally intended to respond when a client alleges a booking error, a missed itinerary detail, or a failure to disclose important information.
- ✓Exposures arising from supplier failures and the downstream claims a client may bring, which are generally intended to be addressed under applicable professional liability / E&O coverage.
- ✓Defense costs that may be associated with a covered claim arising from your booking and advisory services.
Coverage products commonly considered
Most travel agent operations consider one or more of these coverage types:
Hypothetical claim scenarios
These are hypothetical examples only. Actual coverage depends on the policy form, exclusions, and carrier determination.
- A client alleges you booked the wrong travel dates and they incurred change fees and a lost deposit; professional liability / E&O insurance is generally intended to respond to a covered claim of this type.
- A client claims you failed to flag a passport or visa requirement and they were denied boarding; professional liability / E&O insurance is generally intended to respond in the event of a covered claim.
Frequently asked questions
Why would a travel agent need E&O insurance?
Because much of the exposure is in the details of a booking, where a client may allege an error, omission, or missed requirement. Professional liability insurance and Errors & Omissions (E&O) insurance are generally intended to respond to that kind of claim. A licensed insurance professional can review your services.
What happens if a supplier fails and my client blames me?
When a supplier failure leads a client to bring a claim against you, professional liability / E&O insurance is generally intended to respond in the event of a covered claim. A licensed insurance professional can explain how these situations are treated.
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